Privacy Policy

Last updated: 31 January 2026
Effective date: 31 January 2026

  1. Introduction
    Peitho (referred to as "we", "us" or "our") operates Peitho-Perfumes.ch. We take the protection of your personal data seriously and comply with Swiss data protection law and, where applicable, the EU General Data Protection Regulation (GDPR). This Privacy Policy explains what personal data we collect, why we use it, how we protect it, and how you can exercise your rights.

  2. Scope and acceptance
    By visiting Peitho-Perfumes.ch, creating an account, placing an order or otherwise using our services, you accept the practices described in this policy. If you do not agree, please do not use our site or services.

  3. Personal data we collect

3.1 Data you provide directly

  • Identity data: first name, last name, username, date of birth (if provided), gender (if provided)
  • Contact data: email address, telephone number(s), billing and delivery addresses
  • Account data: username, password (stored securely), preferences, feedback and survey answers
  • Transaction data: order details, products purchased, invoices, purchase history
  • Financial data: payment card or bank account details (processed by our payment providers; we do not store full card numbers)

3.2 Data collected automatically

  • Technical data: IP address, browser type and version, operating system, device identifiers, time zone and language settings, browser plug-ins
  • Usage data: pages visited, time spent on the site, referral source, clicks and interactions
  • Cookie and tracking data: data collected via cookies, web beacons and similar technologies
  • Marketing preferences: whether and how you consent to receive marketing communications
  1. Purposes and legal bases for processing
    We process personal data to:
  • Perform a contract with you (e.g., process and fulfil orders, deliver goods, handle returns); legal basis: contract performance
  • Manage your account and provide customer service; legal basis: contract performance / legitimate interest
  • Process payments and prevent fraud; legal basis: legitimate interest / legal obligation where applicable
  • Send transactional messages (order confirmations, shipping updates, service notices); legal basis: contract performance
  • Send marketing communications (only with your consent where required by law); legal basis: consent or legitimate interest as permitted
  • Analyse and improve our website and services (analytics, troubleshooting, statistics); legal basis: legitimate interest
  • Comply with legal obligations (accounting, tax, regulatory); legal basis: legal obligation

If you are an individual in the EU/EEA, the above legal bases include GDPR grounds (contract, consent, legal obligation, legitimate interest). For Swiss residents, processing is carried out in accordance with the Federal Act on Data Protection (FADP).

  1. Sharing your data

We share personal data only as needed and with appropriate safeguards. Categories of recipients include:

  • Service providers: payment processors, delivery and logistics partners, IT and hosting providers, email and customer support platforms
  • Analytics and advertising partners: where permitted by your consent or applicable law
  • Legal and regulatory authorities: when required by law, to comply with a legal process or to protect our rights
  • Business transfers: in connection with a merger, acquisition or sale of assets (we will inform affected users where required)

We require all third parties to process personal data in accordance with applicable data protection laws and implement suitable security measures.

  1. International transfers

Data we collect may be processed outside Switzerland (including within the EU/EEA and in countries whose data protection levels may differ). When data is transferred to countries without an adequate level of protection, we put in place appropriate safeguards such as Standard Contractual Clauses or rely on other lawful transfer mechanisms.

  1. Data security

We implement technical and organisational measures to protect your personal data, including encryption for data in transit (TLS/SSL), secure payment processing through PCI-DSS compliant providers, access controls and staff training. While we take care to protect your data, no system is completely secure — absolute security cannot be guaranteed.

  1. Data retention

We keep personal data only as long as necessary for the purposes set out in this policy, or as required by law. Typical retention periods:

  • Account information: as long as your account remains active or as required for legal purposes
  • Transaction and accounting records: retained for statutory tax and accounting periods (generally 7 years in Switzerland)
  • Marketing data: until you withdraw consent or unsubscribe
  1. Your rights

Depending on applicable law, you may have the following rights:

  • Access: request a copy of the personal data we hold about you
  • Rectification: request correction of inaccurate or incomplete data
  • Erasure: request deletion of your personal data (subject to legal and contractual exceptions)
  • Restriction: request limitation of processing in certain circumstances
  • Portability: request transfer of your data to another provider (where technically feasible)
  • Object: object to processing based on legitimate interest or direct marketing
  • Withdraw consent: withdraw consent for processing that relies on consent

To exercise these rights, contact us using the details below. We will respond within the timeframes required by applicable law.

  1. Cookies and tracking

We use cookies and similar technologies to make the site work, to improve performance and to personalise content and advertising (subject to your consent where required). You can manage or block cookies through your browser settings, but some features of the site may stop working correctly if cookies are disabled.

  1. Children

Our services are intended for adults. We do not knowingly collect personal data from children under 18. If you believe we have collected data about a child, please contact us and we will take steps to delete the information.

  1. Third‑party links

Our website may contain links to third‑party sites. We are not responsible for their privacy practices. We encourage you to review privacy policies of any third party you visit.

  1. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our site after changes constitutes acceptance of the revised policy.

  1. Contact

Data controller: Peitho
Website: Peitho-Perfumes.ch
Email / contact form: available on Peitho-Perfumes.ch

If you are located in Switzerland and have a complaint about our processing of your personal data, you may contact the Federal Data Protection and Information Commissioner (FDPIC) or other competent supervisory authority.